Touchline support

Touchline Support

Help for Touchline: World Soccer 26

Touchline is a soccer tournament companion app for schedules, match details, kickoff reminders, goal alerts, widgets, and Live Activities.

Common topics

How we can help

Scores or match data look incorrect

Please email us with the match, team, date, and what looks wrong so we can review the data source.

Goal alerts are delayed or missing

Include your device model, iOS version, notification settings, and the match involved. Alert delivery may depend on notification permission, network conditions, and iOS delivery timing.

Kickoff reminders are not working

Check notification permissions, then tell us which match reminder did not fire.

Live Activity / Dynamic Island / StandBy issues

Let us know whether the issue appears on the Lock Screen, Dynamic Island, or StandBy, and whether opening Touchline refreshes the match.

Widgets are not updating

Tell us the widget size, the match or schedule shown, and whether opening Touchline refreshes the schedule.

Privacy or data questions

Use the support email for privacy questions or requests about app data behavior.

Data

Important match data note

Touchline uses third-party soccer data providers. Match times, scores, lineups, standings, alerts, and event details may be delayed, corrected, or unavailable. Please refer to official sources for final match information.

Timing

Notifications and refresh timing

Widgets, Live Activities, Dynamic Island, StandBy, kickoff reminders, and goal alerts update periodically. Actual delivery and refresh timing may depend on iOS, notification permissions, network conditions, battery mode, and system limits.

Privacy

Privacy Policy

Read the Touchline Privacy Policy to learn what data the app uses for features such as favorites, reminders, notifications, widgets, Live Activities, and support requests.

Affiliation

Independent app

Touchline is an independent app and is not affiliated with, endorsed by, or sponsored by FIFA, the World Cup, teams, leagues, broadcasters, or tournament organizers.